AirQ Multigas failure

Hi all,

I got AirQ Multigas but according to my Airthings device it’s doing absolutely nothing for VOCs level in my house. I even tried putting it in a room with closed windows and door but still, made zero difference..
I have no clue what conditions AirQ tested these devices in to conclude they work, but clearly they had nothing to do with real life :confused:
Desperate for a solution because I have MCAS so this is seriously affecting my health.

Max level VOCs reach with closed windows / doors - 1,100 ppb.
Down to 40-50 with all windows opened but thats becoming impossible because of colder nights (they have to be wide open).
Airthings works: when I put it outside within 30mins levels go down to 30 or so (i.e. normal for the outside).

Any idea why Multigas doesnt work at all? Ive been running it continuously on med-high for 10 days now.
Any other whole house system I could try?

Thanks in advance for any tips :slight_smile: